This is a place where members of the TW CAT team offer their views and thoughts on the fundraising world around us. Hopefully engaging, informative and maybe sometimes controversial we hope you find it useful.

Thursday, 13 November 2008

Ask strategies ...

Continuing on the recession theme, maximising income from donors, whilst not bludgeoning them with a million and one asks is going to become a key driver for many charities in the next few months.

I relly don't like making recommendations without hard data to back them up, so one piece of recent learning has really pleased me.

After a number of years using an ask strategy which looked at using last gift, one of our clients recently moved to using a supporters highest gift in the last three years as the basis for prompt amouunts. Guess what, average gifts to appeals have gone up by over 50% in less than six months. And do you know what else? Response rates have been completely unaffected. So, a simple change to our ask strategy is delivering considerably more income per donor, but not putting people off responding.

I am a big believer in maximising value. In your next appeal, give a highest gift strategy a go - you may like what you find.

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